FAQ

When can I order?

The window opens Monday 6:00 AM ET and closes Friday at 5 PM ET. All times are ET.

When is pickup?

Orders placed by Friday at 5 PM ET are ready for pickup the following Friday or Saturday. Pickup at 5629 S Laburnum Avenue, Suite B, Henrico, VA 23231. Pickup Friday and Saturday, 12 to 6 PM ET

What if I miss pickup?

Orders not picked up by 6 PM ET Saturday are forfeited.

What happens if an item sells out?

Each package has a weekly count in our Stripe catalog. At zero, the item shows sold out until the next window opens (Monday 6:00 AM ET).

How long is my cart held at checkout?

Checkout holds reserved inventory for 30 minutes. If checkout expires without payment, counts are released.

How does package pricing work at checkout?

Each item lists a reference price per pound and fixed prices by package size. Checkout uses the size you select.

Sales tax

Sales tax information coming soon.